diff --git a/app/services/orders/customer_credit_service.rb b/app/services/orders/customer_credit_service.rb
index 3e6494cec6..13d6602816 100644
--- a/app/services/orders/customer_credit_service.rb
+++ b/app/services/orders/customer_credit_service.rb
@@ -10,15 +10,47 @@ module Orders
       add_payment_with_credit if credit_available?
     end
 
+    def refund # rubocop:disable Metrics/AbcSize
+      if order.payment_state != "credit_owed"
+        return Response.new(
+          success: false, message: I18n.t(:no_credit_owed, scope: translation_scope)
+        )
+      end
+
+      if credit_payment_method.nil?
+        error_message = I18n.t(:credit_payment_method_missing, scope: translation_scope)
+        log_error(error_message)
+        return Response.new(success: false, message: error_message)
+      end
+
+      amount = order.new_outstanding_balance
+      order.customer.with_lock do
+        payment = order.payments.create!( payment_method: credit_payment_method, amount: amount,
+                                          state: "completed", skip_source_validation: true)
+
+        options = { customer_id: order.customer_id, payment_id: payment.id,
+                    order_number: order.number }
+        response = credit_payment_method.void((-1 * amount * 100).round, nil, options)
+
+        raise response.message if response.failure?
+
+        Response.new(success: true, message: I18n.t(:refund_sucessful, scope: translation_scope))
+      end
+    rescue StandardError => e
+      # Even though the transaction rolled back, the order still have a payment in memory,
+      # so we reload the payments so the payment doesn't get saved later on
+      order.payments.reload
+      log_error(e)
+      Response.new(success: false, message: e.to_s)
+    end
+
     private
 
     attr_reader :order
 
     def add_payment_with_credit
-      credit_payment_method = order.distributor.payment_methods.customer_credit
-
       if credit_payment_method.nil?
-        error_message = "Customer credit payment method is missing, please check configuration"
+        error_message = I18n.t(:credit_payment_method_missing, scope: translation_scope)
         log_error(error_message)
         return
       end
@@ -50,9 +82,34 @@ module Orders
       @available_credit ||= order.customer.customer_account_transactions.last&.balance || 0.00
     end
 
+    def credit_payment_method
+      order.distributor.payment_methods.customer_credit
+    end
+
     def log_error(error)
       Rails.logger.error("Orders::CustomerCreditService: #{error}")
       Alert.raise(error)
     end
+
+    def translation_scope
+      "orders.customer_credit_service"
+    end
+
+    class Response
+      attr_reader :message
+
+      def initialize(success:, message:)
+        @success = success
+        @message = message
+      end
+
+      def success?
+        @success
+      end
+
+      def failure?
+        !success?
+      end
+    end
   end
 end
diff --git a/config/locales/en.yml b/config/locales/en.yml
index 12e4bf20ad..4271e34a22 100644
--- a/config/locales/en.yml
+++ b/config/locales/en.yml
@@ -5209,3 +5209,8 @@ en:
       not_enough_credit_available: Not enough credit available 
   customer_account_transaction:
     account_creation: Account creation
+  orders:
+    customer_credit_service:
+      no_credit_owed: No credit owed
+      credit_payment_method_missing: Customer credit payment method is missing, please check configuration
+      refund_sucessful: Refund successful!
diff --git a/spec/services/orders/customer_credit_service_spec.rb b/spec/services/orders/customer_credit_service_spec.rb
index b8cc027193..87c64741a4 100644
--- a/spec/services/orders/customer_credit_service_spec.rb
+++ b/spec/services/orders/customer_credit_service_spec.rb
@@ -5,15 +5,15 @@ require 'spec_helper'
 RSpec.describe Orders::CustomerCreditService do
   subject { described_class.new(order) }
 
-  let(:order) {
-    create(:order_with_line_items, line_items_count: 1, distributor:, order_cycle:,
-                                   customer: create(:customer, enterprise: distributor))
-  }
   let(:distributor) { create(:distributor_enterprise) }
   let(:order_cycle) { create(:order_cycle, distributors: [distributor]) }
   let(:credit_payment_method) { order.distributor.payment_methods.customer_credit }
 
   describe "#apply" do
+    let(:order) {
+      create(:order_with_line_items, line_items_count: 1, distributor:, order_cycle:,
+                                     customer: create(:customer, enterprise: distributor))
+    }
     it "adds a customer credit payment to the order" do
       # Add credit
       create(
@@ -126,4 +126,110 @@ RSpec.describe Orders::CustomerCreditService do
       end
     end
   end
+
+  describe "#refund" do
+    let(:order) { create(:completed_order_with_fees) }
+
+    before do
+      # Overpay to put the order payment state in "credit_owed"
+      payment = order.payments.first
+      payment.complete!
+      payment.update(amount: 48.00)
+      order.update_order!
+    end
+
+    it "adds a customer credit payment to the order" do
+      expect { subject.refund }.to change { order.payments.count }.by(1)
+
+      last_payment = order.payments.reload.order(:id).last
+      expect(last_payment.payment_method).to eq(credit_payment_method)
+      expect(last_payment.amount).to eq(-12.00)
+      expect(last_payment.state).to eq("completed")
+
+      expect(order.payment_state).to eq("paid")
+    end
+
+    it "adds an entry in customer account transaction" do
+      subject.refund
+
+      last_transaction = order.customer.customer_account_transactions.last
+      expect(last_transaction.payment_method).to eq(credit_payment_method)
+      expect(last_transaction.amount).to eq(12.00)
+    end
+
+    it "returns sucessful reponse" do
+      response = subject.refund
+
+      expect(response.success?).to eq(true)
+      expect(response.message).to eq("Refund successful!")
+    end
+
+    context "when order payment state is not 'credit_owed'" do
+      before do
+        order.update(payment_state: "paid")
+      end
+
+      it "does nothing" do
+        expect { subject.refund }.not_to change { order.payments.count }
+      end
+
+      it "returns a failed respond" do
+        response = subject.refund
+
+        expect(response.failure?).to eq(true)
+        expect(response.message).to eq("No credit owed")
+      end
+    end
+
+    context "when credit payment method is missing" do
+      before do
+        credit_payment_method.destroy!
+      end
+
+      it "logs the error" do
+        expect(Alert).to receive(:raise).with(
+          "Customer credit payment method is missing, please check configuration"
+        )
+        subject.refund
+      end
+
+      it "doesn't create a credit payment" do
+        expect { subject.refund }.not_to change { order.payments.count }
+      end
+
+      it "returns a failed response" do
+        response = subject.refund
+
+        expect(response.failure?).to be(true)
+        expect(response.message).to eq(
+          "Customer credit payment method is missing, please check configuration"
+        )
+      end
+    end
+
+    context "when payment creation fails" do
+      before do
+        failed_response = ActiveMerchant::Billing::Response.new(false, "Void error")
+        allow_any_instance_of(Spree::PaymentMethod::CustomerCredit).to receive(:void)
+          .and_return(failed_response)
+      end
+
+      it "logs the error" do
+        expect(Alert).to receive(:raise).with(RuntimeError)
+        subject.refund
+      end
+
+      it "doesn't create a credit payment" do
+        # We use `length` to check the payments in memory
+        expect { subject.refund }.not_to change { order.payments.length }
+      end
+
+      it "returns a failed response" do
+        response = subject.refund
+
+        expect(response.failure?).to eq(true)
+        expect(response.message).to eq(RuntimeError.new("Void error").to_s)
+      end
+    end
+  end
 end