diff --git a/config/locales/en.yml b/config/locales/en.yml
index 8e71f4b38b..649f4eabc4 100644
--- a/config/locales/en.yml
+++ b/config/locales/en.yml
@@ -576,10 +576,10 @@ en:
   payment_could_not_complete: "The payment could not be completed"
   vine_voucher_validator_service:
     errors:
-      vine_settings: "No Vine api settings for the given enterprise" 
-      vine_api: "There was an error communicating with the API"
+      vine_settings: "This shop is not enabled for VINE Vouchers." 
+      vine_api: "There was an error communicating with the API, please try again later."
       invalid_voucher: "The voucher is not valid"
-      not_found_voucher: "The voucher doesn't exist"
+      not_found_voucher: "Sorry, we couldn't find that voucher, please check the code."
   vine_voucher_redeemer_service:
     errors:
       vine_settings: "No Vine api settings for the given enterprise" 
diff --git a/spec/services/vine/voucher_redeemer_service_spec.rb b/spec/services/vine/voucher_redeemer_service_spec.rb
index 50c73f2a1c..77104c2352 100644
--- a/spec/services/vine/voucher_redeemer_service_spec.rb
+++ b/spec/services/vine/voucher_redeemer_service_spec.rb
@@ -199,7 +199,7 @@ RSpec.describe Vine::VoucherRedeemerService, feature: :connected_apps do
         voucher_redeemer_service.redeem
 
         expect(voucher_redeemer_service.errors).to include(
-          { vine_api: "There was an error communicating with the API" }
+          { vine_api: "There was an error communicating with the API, please try again later." }
         )
       end
 
diff --git a/spec/services/vine/voucher_validator_service_spec.rb b/spec/services/vine/voucher_validator_service_spec.rb
index 1216e613f9..41b06b921b 100644
--- a/spec/services/vine/voucher_validator_service_spec.rb
+++ b/spec/services/vine/voucher_validator_service_spec.rb
@@ -78,7 +78,7 @@ RSpec.describe Vine::VoucherValidatorService, feature: :connected_apps do
         validate_voucher_service.validate
 
         expect(validate_voucher_service.errors).to include(
-          { vine_settings: "No Vine api settings for the given enterprise" }
+          { vine_settings: "This shop is not enabled for VINE Vouchers." }
         )
       end
 
@@ -106,7 +106,7 @@ RSpec.describe Vine::VoucherValidatorService, feature: :connected_apps do
         validate_voucher_service.validate
 
         expect(validate_voucher_service.errors).to include(
-          { vine_api: "There was an error communicating with the API" }
+          { vine_api: "There was an error communicating with the API, please try again later." }
         )
       end
 
@@ -150,7 +150,7 @@ RSpec.describe Vine::VoucherValidatorService, feature: :connected_apps do
         validate_voucher_service.validate
 
         expect(validate_voucher_service.errors).to include(
-          { vine_api: "There was an error communicating with the API" }
+          { vine_api: "There was an error communicating with the API, please try again later." }
         )
       end
 
@@ -186,7 +186,7 @@ RSpec.describe Vine::VoucherValidatorService, feature: :connected_apps do
         validate_voucher_service.validate
 
         expect(validate_voucher_service.errors).to include(
-          { not_found_voucher: "The voucher doesn't exist" }
+          { not_found_voucher: "Sorry, we couldn't find that voucher, please check the code." }
         )
       end