diff --git a/app/assets/stylesheets/mail/email.css.scss b/app/assets/stylesheets/mail/email.css.scss
index bb1006c9ea..dee2738ead 100644
--- a/app/assets/stylesheets/mail/email.css.scss
+++ b/app/assets/stylesheets/mail/email.css.scss
@@ -68,6 +68,10 @@ table.social {
     background-color: white !important;
     border: 1px solid #ebebeb;
   }
+
+  &.fullwidth {
+    width: 100%;
+  }
 }
 
 table.order-summary {
diff --git a/app/views/spree/order_mailer/cancel_email.html.haml b/app/views/spree/order_mailer/cancel_email.html.haml
index 47b577e79d..0965d522b8 100755
--- a/app/views/spree/order_mailer/cancel_email.html.haml
+++ b/app/views/spree/order_mailer/cancel_email.html.haml
@@ -1,11 +1,29 @@
-%h3
-  = t(".customer_greeting", name: @order.bill_address.firstname)
-%h4
-  = t(".instructions")
-%span.clear
+%table.social.white-bg.fullwidth
+  %table.column
+    %tr
+      %td
+        %h3
+          = t(".customer_greeting", name: @order.bill_address.firstname)
+        %h4
+          = t(".instructions_html", distributor: @order.distributor.name )
+        %img{src: "#{@order.distributor.logo.url(:medium)}"}
+
+%p.callout
+  = t(".dont_cancel", email: @order.distributor.contact.email)
 
 %p  
+%h4
+  = t(".order_summary_canceled_html", number: @order.number)
+%p
+  = t(".details")
 
-= t(".order_summary_canceled")
 = render 'order_summary'
+
+%p
+  - if @order.paid?
+    = t(".paid_order", distributor: @order.distributor.name)
+  - else
+    = t(".unpaid_order")
+
 = render 'signoff'
+= render 'shared/mailers/social_and_contact'
diff --git a/config/locales/en.yml b/config/locales/en.yml
index 1aee3bfa2c..158e964b89 100644
--- a/config/locales/en.yml
+++ b/config/locales/en.yml
@@ -3434,9 +3434,14 @@ See the %{link} to find out more about %{sitename}'s features and to start using
       invalid: invalid
     order_mailer:
       cancel_email:
-        customer_greeting: "Hi %{name}!"
-        instructions: "Your order has been CANCELED. Please retain this cancellation information for your records."
-        order_summary_canceled: "Order Summary [CANCELED]"
+        customer_greeting: "Dear %{name},"
+        instructions_html: "Your order with <strong>%{distributor}</strong> has been CANCELED. Please retain this cancellation information for your records."
+        dont_cancel: "If you have changed your mind or don't wish to cancel this order please contact %{email}"
+        order_summary_canceled_html: "<strong>Order Summary #%{number} [CANCELED]</strong>"
+        details: "Here are the details of what you ordered:"
+        unpaid_order: "Your order was unpaid so no refund has been made"
+        paid_order: "Your order was paid so %{distributor} has refunded the full amount"
+        credit_order: "Your order was paid so your account has been credited"
         subject: "Cancellation of Order"
       confirm_email:
         subject: "Order Confirmation"