diff --git a/app/controllers/spree/admin/payments_controller.rb b/app/controllers/spree/admin/payments_controller.rb
index 5c73ae1e0c..b95070ccf2 100644
--- a/app/controllers/spree/admin/payments_controller.rb
+++ b/app/controllers/spree/admin/payments_controller.rb
@@ -5,7 +5,7 @@ module Spree
     class PaymentsController < Spree::Admin::BaseController
       before_action :load_order, except: [:show]
       before_action :load_payment, only: [:fire, :show]
-      before_action :load_data
+      before_action :load_data, except: [:credit_customer]
       before_action :can_transition_to_payment
       # We ensure that items are in stock before all screens if the order is in the Payment state.
       # This way, we don't allow someone to enter credit card details for an order only to be told
@@ -92,6 +92,18 @@ module Spree
         end
       end
 
+      def credit_customer
+        response = ::Orders::CustomerCreditService.new(@order).refund
+
+        if response.success?
+          flash[:success] = Spree.t(:customer_credit_successful, scope: "admin.payments")
+        else
+          flash[:error] = response.message
+        end
+
+        redirect_to admin_order_payments_path(@order)
+      end
+
       private
 
       def load_payment_source
diff --git a/app/views/spree/admin/payments/index.html.haml b/app/views/spree/admin/payments/index.html.haml
index c3c52c2a23..6ae3e35b21 100644
--- a/app/views/spree/admin/payments/index.html.haml
+++ b/app/views/spree/admin/payments/index.html.haml
@@ -2,6 +2,10 @@
 = render partial: 'spree/admin/shared/order_tabs', locals: { current: 'Payments' }
 
 - content_for :page_actions do
+  - if @order.payment_state == "credit_owed"
+    %li#credit_customer_section
+      = button_link_to t(:credit_customer), admin_order_payments_credit_customer_url(@order), data: { method: :post }
+
   - if @order.outstanding_balance?
     %li#new_payment_section
       = button_link_to t(:new_payment), new_admin_order_payment_url(@order), icon: 'icon-plus'
diff --git a/config/locales/en.yml b/config/locales/en.yml
index 4271e34a22..3dfbe85d2e 100644
--- a/config/locales/en.yml
+++ b/config/locales/en.yml
@@ -3589,6 +3589,7 @@ en:
   no_orders_found: "No Orders Found"
   order_information: "Order Information"
   new_payment: "New Payment"
+  credit_customer: Credit customer
   create_or_update_invoice: "Create or Update Invoice"
   date_completed: "Date Completed"
   amount: "Amount"
@@ -4716,6 +4717,8 @@ en:
             submitting_payment: Submitting payment...
           paypal:
             no_payment_via_admin_backend: Paypal payments cannot be captured in the Backoffice
+        customer_credit_successful: Customer has been successfully credited!
+
       products:
         image_upload_error: "Please upload the image in JPG, PNG, GIF, SVG or WEBP format."
         image_not_processable: "Image attachment is not a valid image."
diff --git a/config/routes/spree.rb b/config/routes/spree.rb
index 01d6d4ad3e..a02cef65c9 100644
--- a/config/routes/spree.rb
+++ b/config/routes/spree.rb
@@ -99,6 +99,8 @@ Spree::Core::Engine.routes.draw do
         post :generate
       end
 
+      post "payments/credit_customer", to: "payments#credit_customer"
+
       resources :payments do
         member do
           put :fire
diff --git a/spec/requests/spree/admin/payments_spec.rb b/spec/requests/spree/admin/payments_spec.rb
index 1b7667ca25..b0d02adfd5 100644
--- a/spec/requests/spree/admin/payments_spec.rb
+++ b/spec/requests/spree/admin/payments_spec.rb
@@ -169,6 +169,7 @@ RSpec.describe Spree::Admin::PaymentsController do
       end
     end
 
+    # TODO with internal_void event
     context "with 'void' event" do
       before do
         allow(Spree::Payment).to receive(:find).and_return(payment)
@@ -360,6 +361,53 @@ RSpec.describe Spree::Admin::PaymentsController do
     end
   end
 
+  describe "POST /admin/orders/:order_number/payments/credit_customer" do
+    let(:credit_payment_method) { order.distributor.payment_methods.customer_credit }
+    let(:success_response) {
+      Orders::CustomerCreditService::Response.new(success: true, message: "Refund successful!")
+    }
+    let(:customer_credit_service_mock) { instance_double(Orders::CustomerCreditService) }
+
+    before do
+      allow(customer_credit_service_mock).to receive(:apply)
+      # order setup will call Orders::CustomerCreditService once
+      expect(Orders::CustomerCreditService).to receive(:new).and_call_original
+      expect(Orders::CustomerCreditService).to receive(:new).and_return(
+        customer_credit_service_mock
+      )
+    end
+
+    it "creates a customer credit payment" do
+      expect(customer_credit_service_mock).to receive(:refund).and_return(success_response)
+
+      post("/admin/orders/#{order.number}/payments/credit_customer")
+    end
+
+    it "redirect to payments page" do
+      expect(customer_credit_service_mock).to receive(:refund).and_return(success_response)
+
+      post("/admin/orders/#{order.number}/payments/credit_customer")
+
+      expect(response).to redirect_to(spree.admin_order_payments_path(order))
+      expect(flash[:success]).to eq "Customer has been successfully credited!"
+    end
+
+    context "when failing to create payment" do
+      let(:failure_response) {
+        Orders::CustomerCreditService::Response.new(success: false, message: "Some error")
+      }
+
+      it "redirects to payments page" do
+        expect(customer_credit_service_mock).to receive(:refund).and_return(failure_response)
+
+        post("/admin/orders/#{order.number}/payments/credit_customer")
+
+        expect(response).to redirect_to(spree.admin_order_payments_path(order))
+        expect(flash[:error]).to eq "Some error"
+      end
+    end
+  end
+
   def add_voucher_to_order(voucher, order)
     voucher.create_adjustment(voucher.code, order)
     OrderManagement::Order::Updater.new(order).update_voucher